Customer Support

We partner with certified solar installers to provide flexible financing options. Once you've chosen your installer and system design, we handle the financial side, offering competitive lease and PPA terms that make solar accessible with little to no upfront cost. Both options include comprehensive maintenance packages handled entirely by our service team - that means no repair costs, no maintenance schedules to track, and no unexpected system expenses.

We offer solar leases, power purchase agreements, and loans tailored to your needs. Our financial advisors will help you understand which option best fits your situation, considering factors like tax incentives, energy goals, and budget. Whether you're looking to maximize tax benefits through ownership, eliminate maintenance responsibilities with a lease, or simply pay for clean power at a reduced rate with a PPA, we'll guide you through the benefits of each option to find your ideal solar financing solution.

We consider factors like credit score, work history, home ownership status, and roof condition (as reported by your chosen installer). Our advisors will guide you through the qualification process and explain all requirements upfront. With transparent qualification criteria and a streamlined approval process, you'll know exactly where you stand and what documentation is needed. We believe in making the financing process as clear as possible - no hidden requirements or last-minute surprises.

Once you submit your application, we'll review your information and provide a decision typically within 24-48 hours. If approved, we'll coordinate with your chosen solar installer to arrange payment and installation scheduling. Our streamlined digital platform ensures a smooth process from approval to installation, with clear communication at every step. We handle all the financial documentation and payment scheduling directly with your installer, allowing you to focus on preparing for your upcoming solar installation.

We offer flexible options: transfer the financing agreement to the new homeowner or pay off the remaining balance. Our team will work with you, potential buyers, and real estate agents to ensure a smooth transition. For loan agreements, you can either pay off the balance or transfer the loan to the new homeowner if they qualify. With our lease and PPA options, we've simplified the transfer process to make it hassle-free - the new homeowner simply assumes the agreement after qualifying. Our experienced transfer team handles all the paperwork and coordinates with all parties involved to make the process seamless.